Dell Latitude 3400 i5 8265U 16GB No HDD/OS/Battery – Ready to Build/Bare Bones

• • Contact Information: Reach out to us anytime through eBay messages for inquiries, comments, or product requests. eBay messages is the recommended channel.
  • Business Hours: Monday-Friday 8:00 AM-5:00 PM PST, Saturday 11 AM – 3 PM. Closed on most US bank holidays. Expect a response within 1 business day.
  • Making an Offer: Offers will only be considered if
    submitted through eBay’s “Make Offer” function, and only for items where
    this feature is enabled. Due to the large volume of messages about
    offers, we will not be able to respond to messages regarding offers.
    However, reasonable offers submitted using the tool will be considered.
  • Policies: Our shipping, payment, and other policies are on our eBay store’s about page. We recommend checking them periodically for updates.
  • Commitment: We prioritize customer satisfaction, offering quick shipping and a 30-day money-back guarantee.
  • Item Details: While we aim for clear product descriptions, we don?t offer detailed support for individual items. Please note, all products may lack manufacturer warranties. Returns are based on eBay’s policy within a 30-day window. We don?t disclose individual item details like service tags, serial numbers, etc.
  • We do not provide ongoing technical support.

Shipping and Local Pickup

• • Shipping Exclusions: We don’t ship on Saturdays, Sundays, or holidays. International shipping is through eBay’s International Shipping Program. Some items might have shipping restrictions. For domestic shipping, expect your item to be shipped within the next business day post payment clearance.
  • Shipping Charges: Shipping fees are non-refundable unless an item offers free shipping. Typically, we utilize the FedEx for eBay shipping program.
  • Combined Shipping: Orders are combined for environmental and cost efficiency. Splitting orders into multiple boxes isn’t possible.
  • Local Pickup: Items can be picked up for free at our Portland location. After checkout and a minimum two-hour wait, instructions for pickup will be sent. Pickup hours mirror our business hours, excluding holidays.

Product Return Policy

• • Quality Assurance: As an R2V3 compliant recycler, we ensure products match descriptions, testing and inventorying each, barring some vintage items.
  • Returns: Contact us via eBay for any discrepancies or non-functioning products within 30 days of receipt. Full refunds are issued upon receiving and verifying the returned item. We do NOT offer partial refunds or exchanges for any reason. Please return the product for a full refund. 
  • Condition of Returned items. We follow the eBay policy regarding the condition of returned items. Each item is inspected carefully upon its return, Testing notes and physical description are checked against logs to ensure the item has been returned in the same condition in which it was shipped.  Items returned in a damaged condition may be subject up to 50% reduction in the return. A great example of this would be buying a motherboard from us that has documented as tested and working, the pins of the board have been recorded as intact but when the motherboard is returned, the pins are damaged from buyer damage, such as dropping a CPU onto the pin area. This board would be only partially refunded. The damage would be documented and the incident reported to eBay. 
  • Please select the correct reason you are returning the item. If the item is not as described please provide details, if the item was damaged in shipping, provide details, and photos of the shipping materials. 
  • It is the buyers responsibility to review and understand the eBay policies and user agreement.  
  • Shipping for Returns: Shipping fees for returns aren’t covered by us unless specified. For international returns via the eBay Global Shipping Program, buyers cover return shipping, taxes, and import fees. Purchases made outside of this program using domestic freight forwarders should note that the 30-day return starts upon arrival at the forwarding location.
  • Procedure: To assist us in processing returns efficiently, provide the serial number, describe the issue, and attach photos of the item (with our inventory label/serial number) and its packaging.
  • Environment Concern: We’re conscious of the environmental impact of returns, which produce significant carbon dioxide emissions. Hence, buyer’s remorse or “changes of mind” aren’t accepted per eBay policy.
  • Compliance: All returns adhere to eBay’s “Condition of returned items policy” and the “Abusive Buyer Policy”. We maintain comprehensive records of our products, including serial numbers, to ensure compliance and optimize customer experience.

R2v3 Testing and Grading

We are an R2V3 certified facility. All items are tested for functionality as per R2v3 standard and listed as.

We use the R2v3 R2 Equipment Categorization (REC) for item grading and to assign the cosmetic, functional, and data sanitization status to Collectible and Specialty Electronics, and Functional Products.