GCER Internal Use app Privacy Policy

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GCER Internal Use app Privacy Policy

Green Century Electronics Recycling – Internal Operations App
-Last updated: 12-17-2025

1. Introduction

This Privacy Policy describes how Green Century Electronics Recycling, operating under the trade name OregonRecycles (eBay Seller ID: OregonRecycles), collects, uses, stores, and protects information through its internal operational application (the “App”).

This App is not a public consumer application. It is an internal, staff-only system used exclusively by authorized employees and contractors of Green Century Electronics Recycling for order processing, customer service, quality assurance, compliance, and operational analytics related to our eBay business.

2. Scope of This Policy

This policy applies only to data processed through the internal App and associated systems.

It does not replace or override:

  • eBay’s Privacy Policy

  • eBay Buyer or Seller Agreements

  • Any privacy notices presented directly to eBay buyers

All buyer interactions remain governed by eBay’s platform policies.

3. Information Collected

The App accesses and processes limited data obtained via authorized eBay APIs and internal staff inputs.

3.1 Data Retrieved from eBay APIs

Depending on operational need, the App may retrieve:

  • Order identifiers (Order ID, Item ID)

  • Return identifiers (Return ID)

  • Transaction status (order, return, refund, shipment)

  • Shipping and tracking information

  • Buyer usernames (as provided by eBay)

  • Buyer messages related to returns or disputes

  • Feedback ratings and comments

  • Financial metadata (refund amounts, label costs)

The App does not collect:

  • Buyer payment card data

  • Government-issued IDs

  • eBay account passwords

  • Buyer contact details beyond what eBay exposes via API

3.2 Internal Operational Data

Authorized staff may enter or generate:

  • Case notes

  • QA and testing results

  • Root cause assessments

  • Preventability classifications

  • Compliance and audit annotations

  • Internal performance metrics

This data is internal-only and never shared externally.

4. Purpose of Data Use

Data is used strictly for legitimate business purposes, including:

  • Managing returns and customer service cases

  • Resolving disputes and feedback issues

  • Ensuring listing accuracy

  • Tracking compliance with R2v3 and industry standards

  • Maintaining audit records

  • Improving internal processes and staff training

  • Meeting eBay seller obligations

Data is never used for marketing, advertising, or resale.

5. Legal Basis for Processing

Data processing is based on:

  • Contractual necessity (eBay Seller Agreement)

  • Legitimate business interests

  • Compliance with eBay Developer Program policies

  • Regulatory and audit obligations related to electronics recycling and resale

6. Data Access & Sharing

6.1 Internal Access

Access to the App and its data is restricted to:

  • Authorized Green Century Electronics Recycling staff

  • Contractors bound by confidentiality agreements

Access is role-based and logged.

6.2 External Sharing

We do not sell, rent, or share App data with third parties.

Data may be disclosed only when required:

  • By eBay for compliance or investigation

  • By law, court order, or regulatory authority

7. Data Storage & Security

We implement reasonable administrative, technical, and organizational safeguards, including:

  • OAuth-based API authentication

  • Secure token storage

  • Role-restricted access controls

  • Change and audit logging

  • Separation of raw API data from internal notes

  • No automated overwriting of human-entered fields

Data is stored only as long as necessary for operational, legal, and audit purposes.

8. Data Retention

  • Transactional and return records are retained for audit and compliance purposes.

  • Internal notes and QA records are retained according to business and regulatory requirements.

  • Data is not retained longer than reasonably necessary.

9. Buyer Rights & Requests

Because this App processes data originating from eBay:

  • Buyer data access, correction, or deletion requests must be made through eBay

  • Green Century Electronics Recycling does not independently modify buyer account data

Where required, we will cooperate with eBay and applicable authorities.

10. Cookies & Tracking

This App does not use cookies, trackers, or analytics for public users.

Any logging or monitoring is strictly internal and operational.

11. Children’s Data

This App is not directed to children and does not knowingly process data from individuals under 18 outside of eBay’s platform controls.

12. Changes to This Policy

This Privacy Policy may be updated to reflect:

  • Changes in eBay API requirements

  • Regulatory updates

  • Operational changes

The “Last updated” date will be revised accordingly.

13. Contact Information

For questions about this Privacy Policy or data handling practices:

Green Century Electronics Recycling
Operating as: OregonRecycles
Email: [email protected]
Location: Portland, Oregon, USA

eBay Developer Program Notice

This App:

  • Complies with eBay Developer Program policies

  • Uses eBay APIs only for authorized business purposes

  • Does not aggregate or sell eBay data

  • Maintains strict internal access controls

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